COVID-19

Business as usual

COVID-19

COVID-19

In light of the current coronavirus outbreak, we wanted to take this opportunity to reassure our customers and team on our actions and position. We remain very much open as normal, from 9am – 5pm daily. As a working and open farm, handwashing remains our number 1 priority, with 3 hand wash stations in place around the inner courtyard and toilet facilities within the café and indoor softplay.

All our hand wash stations can be found on this handy guide >> Hand Wash map

Use this hand wash technique to make sure you are washing your hands thoroughly >> Hand wash technique

Visitors are welcome to bring their own sanitisers, but are reminded the most effective method of handwashing is to use running water and soap for at least 20 seconds. 

As ever we remain focussed on our daily cleaning routines, with extra focus on high priority areas including the playbarn.

Our team are also being advised to follow the current government guidance, with no reported cases within our immediate area. If you are feeling unwell then we politely request that you do not visit our farm.

The current advice is to follow these main guidelines >>

  1. If you have been in contact with someone with coronavirus or have returned from an affected area identified by the Chief Medical Officer as high risk and you are feeling unwell with a cough, difficulty breathing or fever, stay at home and use the NHS 111 online coronavirus service.
  2. Wash your hands more often than usual, for 20 seconds using soap and hot water, particularly after coughing, sneezing and blowing your nose, or after being in public areas where other people are doing so. Use hand sanitiser if that’s all you have access to.
  3. To reduce the spread of germs when you cough or sneeze, cover your mouth and nose with a tissue, or your sleeve (not your hands) if you don’t have a tissue, and throw the tissue away immediately. Then wash your hands or use a hand sanitising gel.
  4. Clean and disinfect regularly touched objects and surfaces using your regular cleaning products to reduce the risk of passing the infection on to other people.

At the current time and based on our understanding of what is known of COVID-19 and other similar respiratory viruses, it is likely that older people and those with chronic medical conditions may be vulnerable to severe disease.

As more information emerges, recommendations may change, and as such we will keep you updated through our website and social media platforms.

School visits :

The advice remains as above for visiting schools, and the risk assessment pack you will have received on booking. If dates need to be moved please contact us on 01524 791200 (option 2) and we can look at availability. Remember we can host visits all year round. If you have any specific queries please give us a call or email us on [email protected].

Parties :

As part of our standard confirmation process, you will receive a parent guidance sheet regarding hand washing and keeping safe on our open farm. This advice remains in place, and as always all guests will be advised to wash their hands before eating. If you would like to postpone your party then please give us a call on 01524 791200 (option 2) and we can look at alternative dates, any deposits paid will be transferrable for 12 months.

 

The welfare of everyone visiting our farm and our team remains our main focus, and we will continue to review the situation as it develops.

Thank you x

2 COMMENTS

  • Liz says:

    Is the play barn open now? 17th August 2020

    • Old Holly Farm says:

      We are just finalising the last details and hope to reopen soon. The restrictions around softplay are (rightly) very tight so we want to make sure we get it right. Watch this space. Thanks, Alison

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